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Rugged Mobile Computing for Telecommunications (Telco)

Today’s Telecommunications (Telco) services require unfailing end-to-end connectivity between dispersed infrastructure assets, global transmission and distribution networks, and customer-owned devices. Whether you provide television, Internet, or telephony services via copper, fiber, satellite, or wireless technologies, you’re committed to delivering reliable, high-quality, and secure telecommunications experiences to customers 24/7. While telco technicians’ daily tasks – and job sites – run the gamut from in-home service installs, new cell tower builds, rural broadband line/connection testing, to remote troubleshooting of end-user devices, one thing remains consistent: The majority of wireline, satellite, and wireless service workflows occur in extreme operating environments.

The best way to safeguard a consistent telecommunications uptime rate is by fully mobilizing the telco field workers and cable technicians responsible for designing, installing, and maintaining our nation’s highly-touted, next-generation wireline and wireless communications, video, and data networks. Telco field service technicians need fully ruggedized tablet PCs built to protect them – and the data they produce – regardless of where the job takes them on foot or in a vehicle.

Rugged Mobile Computing for Telecommunications (Telco)

Our complete line of rugged tablet solutions gives wireless carriers, ISPs, cable operators, and satellite providers of all sizes a durable mobile computing platform that’s optimized for the unique challenges and specific communications requirements of the global Telecommunications industry. Certified for 4G LTE usage around the world, durable tablets provide the long-term, reliable rugged computing platform that Telecom providers need during new site construction, maintenance of existing facilities, testing/optimization of the network, and other critical Telecommunications business operations.

New “all ports, all the time” standard offers every Telco customer up to eight built-in I/O connections on their preferred rugged tablet, including specialized diagnostic aids such as built-in RJ45, True Serial Cable, and HDMI input. Our extensive lineup of Android and Windows rugged mobile tablets also features built-in GPS mapping technology for locating buried cables and other facilities, point-of-sale billing capabilities, and easy data capture for any job via touch screen and active digital pens.

When the real-time situational analysis is critical for fast dispatch, on-site diagnostics, and service restoration during outages, our highly secure rugged mobile computing platforms leverage built-in 4G LTE, Wi-Fi, and Bluetooth 4.0 technologies to provide 24/7 visibility into infrastructure blueprints, work orders, network traffic, line integrity, and customer support requests. Mobilize your field teams quickly with tough tablet technology and discover how easy it becomes to support critical workflows.

Rugged Tablets are Built to Help Telco Professionals with:

  • Situational Awareness and Analysis
  • GIS / Mapping / Plotting In-Vehicle Maintenance
  • On-Site Diagnostics
  • Customer Service
  • Technical Support
  • Sales Mobility
  • Troubleshooting
  • Evaluating Line Integrity
  • Work Order Management
  • Point of Sale/Billing
  • Dispatch and Navigation
  • Installations
  • Customer Relationship Management
  • Data Collection
  • Remote Reporting
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